We reckon our gear is rock solid and we’re willing to back that claim up with a rock-solid 3-Year warranty on all of our products.
Whilst we’re happy to cover our side, we expect a fair go from your end as well. We expect a chance to troubleshoot or diagnose the issue with you via email or phone. We won’t cover any obvious neglect or willful damage. This includes overcurrent or overvoltage situations, water-damage or where the board has been physically damaged or incorrectly wired.
If you come to us with a legitimate issue with your SwitchMaster we’ll make sure the issue is sorted out for you.